Privacy Policy

Privacy Policy


Effective Date: March 28, 2025
Last Updated: March 28, 2025

At Vision Point, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website [https://visionpointoptician.com/] ("Website").

1. Information We Collect

1.1 Personal Information

When you use our Website, make a purchase, or contact us, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment providers)

  • Order history and preferences

1.2 Non-Personal Information

We may also collect non-personal information such as:

  • IP address

  • Browser type and version

  • Device type

  • Website usage statistics through cookies and analytics tools

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment and delivery.

  • Customer Support: To respond to your inquiries, requests, or complaints.

  • Marketing & Promotions: To send promotional emails or SMS with your consent. You may opt-out at any time.

  • Security & Fraud Prevention: To detect and prevent fraud, unauthorized transactions, and other illegal activities.

  • Improving Our Services: To analyze customer behavior and improve our Website’s user experience.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Shipping Partners: To deliver your orders efficiently.

  • Payment Gateways: To process secure transactions (e.g., Razorpay, PayPal, etc.).

  • Marketing Service Providers: For email and SMS campaigns (if you have opted in).

  • Legal Authorities: When required to comply with applicable laws and regulations.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and tracking pixels to:

  • Enhance your shopping experience.

  • Store your preferences.

  • Analyze website traffic and trends. You can manage your cookie preferences in your browser settings.

5. Data Security

We take reasonable precautions to protect your personal information:

  • Encryption: Secure Socket Layer (SSL) technology protects sensitive transactions.

  • Access Control: Restricted access to authorized personnel only.

  • Secure Payments: Payment information is processed through PCI-compliant third-party gateways.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data by contacting us.

  • Opt out of marketing communications by clicking "Unsubscribe" in emails.

  • Request a copy of the data we hold about you.

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the revised "Last Updated" date.

10. Contact Us

For any privacy-related concerns, please contact us at: Vision Point
Vesu Canal Rd, Vesu, Surat, Gujarat 395007, India
Email: info@visionpointoptician.com
Phone: 9427698142

By using our Website, you consent to this Privacy Policy and agree to its terms.